hosted call center software
to help you run your business
Try Us Out
Kunnect’s XVP - Hosted Call Center Solution provides an affordable and easy to use predictive dialer with CRM scripting to increase productivity, reduce operational costs, and improve customer satisfaction. Our solution is used throughout the world in call centers, as well as empowering at-home agents. Read more for the many features and benefits of Kunnect’s solution.
Outbound Call Center
The heart of our outbound call center software is our predictive dialer, delivering high performance right party contacts to your agents.
Inbound Call Center
Kunnect’s powerful, reliable, set-and-forget inbound call routing makes it easy to get the right call to the right person at the right time.
To measure the effectiveness and optimize the performance of your staff, visibility into the call center and back office will give you the tools to manage all aspects of your operation.
Discover the Cloud
Cloud Hosting has created quite a buzz. You might be hearing the phrase for the first time, but the technology is not something new. In fact, you’re already part of the cloud (without even noticing). Google searches (as well as other Google operations) are operating under a massive computer infrastructure ("the cloud") that nearly everyone taps into from any computer they touch.
What is Cloud Hosting?
Generally, a cloud-hosted website/service is operating on multiple connected servers. Instead of being limited to a single server in traditional hosting services (dedicated /shared hosting), the website now has the access to multiple servers in multiple locations around the world. Virtually, the processing power is unlimited and when built correctly can scale up on a moments notice.
Cloud hosting benefits the user from various angles. Its scalability and cost efficiency are the commonly known advantages. As the technology is highly scalable (load balancing, hardware upgrades, etc), website expansion can be done with minimum limitations. Think about the hassle of migrating your website from a shared server to a dedicated server; think about server crash when your website experienced a sudden surge – all of these problem can be avoided easily by switching to cloud hosting. Kunnect manages the cloud for you!
Amazon Web Services
Kunnect is proud to partner with Amazon in delivering is award winning XVP Hosted Call Center Solution worldwide. Read more about Amazon’s Web Services here.
We offer a vast array of professional services to help you make your call center more efficient and profitable. Typical hosted solutions do not allow you the flexibility to customize the solution to your needs. At Kunnect, we work with you to ensure the strongest bond between the call center operation and your back office.
Kunnect offers a 365/24/7 follow the sun customer support help desk to all our customers. The ability to reach a live technical resource when you need it is essential, to you and to us!
Third Party Integration
You may already be working with third party solutions offering you CRM (Customer Relationship Management) capabilities, external scripting packages or even your own home grown solution. Chances are we can seamlessly integrate with them.
Working With Us
With its advanced network, deep IP expertise, wealth of next wave services, and leading broadband and voice capabilities, Kunnect is the right company to help your enterprise employ technology to strategic advantage.
Your enterprise demands Hosted Call Center SIP connectivity, security, and reliability. Kunnect provides it all with the simplicity and the quality of service you need to transform the way you compete, today and tomorrow.
Kunnect lives at the forefront of innovation. That's why we're investing heavily in our enterprise capabilities, making the network improvements needed to support next generation, IP-based services like VoIP. Of course, we are constantly striving for groundbreaking technology. Kunnect, an industry leader, is providing convergence-enabling technologies and hosted services to accelerate your transition to IP.
Based out of Fort Lauderdale, Florida, Kunnect has representation throughout North America, Europe and Asia. Where ever you are, Kunnect can get you connected!
Amazon Web Services
Cloud computing is poised to be a significant player in the tech industry now and in the foreseeable future. In its ultimate form, it will provide the means for IT to be delivered to consumers as a service. The number of products and services offerings in the cloud computing space continues to grow and underscores the fact that it is where things are heading.
Microsoft’s .Net solutions provide Kunnect with robust interfaces for its management interface as well as its Web Agent.
- All Inclusive
- Month to Month
- Unlimited Calls to the Continental U.S. & Canada
- Concurrent Licensing
Kunnect offers an award winning solution and the industry’s most reasonable price. As part of any planned investment, it is important for you to select the right partner for you and your call center needs. Below is a list of some of our competitors. We encourage you to get product demos and price quotes from them so you can see the difference the Kunnect Experience provides.
Keep in mind Kunnect’s prices: best in the industry price per month is $125/agent. Read this article on how to compare prices in this industry. Don’t be fooled by hidden charges.