Digital Recording Calls
As part of the solution, Digital recording of all calls is offered to all Kunnect customers at no extra cost. All recordings are stored on a secure client accessible FTP site in real-time, and housed there for 30 days, however customers can download them to their own repository at any time.
There exists three types of call recording options:
All calls are stored with telephone number, date time stamp, unique identifier and campaign name.
Recording your calls is quickly becoming an industry requirement as mandated by the
FTC (Federal Trade Commission). At Kunnect, we feel that helping you be compliant is critical to your long term success.
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